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Trends

Mobile Money in Africa: why your employees often prefer to be paid on their wallet, and how to organize it properly

GSMA reports 835 million mobile money accounts in sub-Saharan Africa. Wallets are no longer marginal: they are the primary payment method for millions of urban employees. Here is how to integrate them into payroll.

Équipe paie KernelÉquipe paie Kernel
11 min
Key figures
835M
mobile money accounts in sub-Saharan Africa
50%
of global mobile money accounts
60%+
adult adoption in Kenya, Ghana, Uganda
4
dominant operators at pan-African level

835 million registered mobile money accounts in sub-Saharan Africa, close to half of the global base. In many African countries, mobile money is no longer a financial inclusion tool for the unbanked: it is the preferred payment method of urban, salaried and educated consumers. For a foreign employer, understanding this reality reshapes the very design of payroll.

Note on this English version. This article exists in a fully detailed French edition. The complete English translation by our editorial team is in progress and will replace this summary shortly.

Key takeaways

  • Scale. 835M mobile money accounts in sub-Saharan Africa per GSMA. Above 60% adult adoption in Kenya, Ghana, Uganda, Tanzania.
  • Dominant operators. M-Pesa (East Africa, DRC, Egypt), Orange Money (francophone West Africa, North Africa), MTN MoMo (Ghana, Ivory Coast, Cameroon, East Africa), Wave (Senegal, Ivory Coast, Mali), OPay/Moniepoint (Nigeria).
  • Why employees prefer wallets. Instant access, low friction, alignment with real-world commerce, cheap intra-family transfers, perceived security.
  • Best practices. Offer the choice (wallet or bank transfer), adapt per country, preserve full payslip and declarative compliance, anticipate AML caps, set up the right banking and B2C operator integrations.
  • Where wallets are not the answer. Structured banking products, very high incomes, frequent international travel, North African countries with higher bank penetration.

How Kernel integrates mobile money in its Africa payroll

Each employee selects their preferred channel during onboarding (bank transfer, mobile money, or a combination). Kernel routes payments accordingly, generates compliant local payslips and declarations, and provides a unified per-employee, per-channel reporting to your finance team.

Going further

To structure your African payroll with mobile money as an employee option, contact the Kernel team for a country-by-country recommendation.

Updated twice a year. Last update: May 2026.

Main sources

  • GSMA, State of the Industry Report on Mobile Money 2025
  • World Bank, Global Findex Database 2024
  • National and regional African central banks, 2025-2026 data
  • Suri and Jack publications in Science on M-Pesa's economic impact
  • Internal Kernel data on mobile money adoption among accompanied employees

Data and references consulted at the time of writing. Kernel does not reproduce verbatim quotes protected by copyright.

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